Tuesday, November 3, 2009
Two Minutes Hate
People Who Use Texting Slang/Shorthand in Business Emails
I am not a big fan of all the abbreviations and texting slang in the first place. I don't mind a LOL OMG, BTW, or WTF thrown in a personal message every once in a while but once they reach the point of IDK My BFF Jill levels I am completely turned off. However, there is no reason that this type of lexicon should be used in business emails.
It looks completely unprofessional. Even though you may be sending a message to someone internally (although I have seen it on external emails also), you never know when that message will be forwarded or CC to someone outside the company.
Personally, I find it more difficult to read...being slightly dyslexic, I've had to train my brain quite a bit to learn words. If you do not have any problems in this area you have no idea how much work it can be to decipher a message. "U'll" does not equal "You'll" in my mind very easily. Yes, I know they sound the same so my mind should quickly make the connection but my reading and writing doesn't work that way. It takes me much longer to read a shorthand message than regular writing. And writing it is just a disaster...I just can not do it, my mind has a specific set of rules and doesn't change or substitute well.
My usual response to someone who sends me an email asking me something with this kind of shorthand is "OMG, U must think Ai iz stoopid." (I've practised this one enough that I can pound it out fast). That is pretty much the only response I give until they ask me in an appropriate manner. The best part is that they won't even get half the time and keep sending me the same message.
It's not that I am completely against this form of shorthand. I think it is great for texting (although I still can't do it) because of its personal and informal nature, and limited space. Just remember there is a time and a place people. In the office is not it.